2. (i) You are the sales manager of Quick Track Technologies,
manufacturing anti-virus software. You had sent a consignment of goods
through Zedex, to your clients, Empire stores, in Hyderabad, but they have not
received the goods. Write a letter of complaint to Zedex.
(ii) Draft a reply from the Manager, Zedex, apologizing to Quick Track
Technologies for the lapse and state what action you have taken in the matter.
manufacturing anti-virus software. You had sent a consignment of goods
through Zedex, to your clients, Empire stores, in Hyderabad, but they have not
received the goods. Write a letter of complaint to Zedex.
(ii) Draft a reply from the Manager, Zedex, apologizing to Quick Track
Technologies for the lapse and state what action you have taken in the matter.
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